SHIPPING & DELIVERY
Do you ship internationally?
Yes, we ship worldwide.
When will my order ship?
Please note that our clothing is printed on demand to prevent waste, which creates a longer wait period. The planet thanks you for your patience. Please allow 12-14 business days for orders to be fulfilled. Once processed orders will ship and arrive in the amount of time listed below.
*We cannot guarantee due to Covid-19 delays.*
|Processing Time||Shipping Time|
|USA||12-14 business days||3-7 business days|
|CANADA||12-14 business days||4-8 business days|
|INTERNATIONAL||12-14 business days||14-21 business days|
Please be aware that Oh So Naturel is unable to determine if import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination, once it arrives. We have no control over these charges. Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at Oh So Naturel. For further details of charges, please contact your local customs office.
Do I get free shipping?
Free shipping is eligible for customers residing in the United States and Canada only.
Does my order come with tracking?
All orders receive a tracking number that will be sent to your email once the parcel has shipped. Please allow time for tracking details to update.
What if I entered the wrong address?
We only ship to the address provided at the time of checkout. We are not liable for any lost or miss delivered items. If you do realize you have entered an incorrect address, please contact us ASAP and we will see what we can do.
My package is lost or stolen!
Oh So Naturel is not responsible for any lost or stolen packages confirmed to be delivered to the address provided for your order.